Frequently Asked Questions For Individuals

Frequently Asked Questions For Individuals

What is The Entertainment Industry Chaplains?

The Entertainment Industry Chaplains (TEIC) is an organization that places chaplains in companies, with bands, on set, on location, and provides personal services to individuals in the Entertainment Industry. Through TEIC, you can have an Individualized Chaplain Assistance Program (CAP), outsourcing stress management and care to a business that cares for Individuals. We also provide individual service to busy professionals.

How does it begin?

Before a TEIC chaplain starts work with a client, an orientation meeting is held to explain the ground rules, including chaplain confidentiality, with a time for questions and answers. At the end of the orientation, and signed contract with TEIC, the client receives a TEIC’s toll-free telephone number and other contact information for Individuals & Celebrities.

How does the relationship with a chaplain work?

At the orientation you learn that you are in charge. You make all decisions about interaction. In practice, most people eventually come to enjoy a good relationship with the chaplain simply because the chaplain is there for no other reason than to care.

How will the chaplain care for me?

Every week the chaplain will make a brief personal contact with everyone by phone, e-mail, or scheduled in-person visits. While providing an uplifting moment of encouragement, the chaplain will work to build a care relationship with you. You can call a chaplain any time to help with personal crisis management. The result is having a crisis support network in place. 

What types of cases are chaplains typically involved in?

Chaplains are certified to enter jail facilities, emergency rooms, and accident scenes. Chaplains will assist you in hospital care, family and marriage care, substance abuse, stress management, and interpersonal conflicts. Your chaplain can also perform wedding ceremonies, funeral services and other special services.

Does the chaplain provide long-term counseling services?

While many chaplains hold degrees and licenses in counseling, your chaplain will not provide counseling services. We provide care for those who are in need of professional counseling by helping to connect them with a suitable counselor, either from their insurance network or from our own referral network. 

When is the chaplain available?

The chaplain is available via a voicemail paging system twenty-four hours a day, seven days a week.

How will the chaplain interact with me? 

You will find the chaplain to be an effective management tool. Dealing with personal life issues can consume time, energy and resources, and you may not feel adequately equipped to handle what you’re going through. At the same time, other people in your life may not be trained to provide advice in most cases. The chaplain is a valuable, well-trained resource that you can call in to help deal with delicate personal situations that can adversely affect your career, relationships and lifestyle. 

What type of special training will my chaplain have?

Because a thorough understanding of the function of the Industry is essential, all TEIC chaplains are required to have Industry familiarity. In addition, a well-rounded educational background, including verifiable religious training, is required.

Does TEIC require chaplains to be affiliated with any specific church or denomination?


Can your chaplains effectively care for people from varied religious backgrounds?

Yes. TEIC’s chaplains are skilled caregivers who are trained in providing care in a multicultural environment. With literally hundreds of thousands of people under chaplaincy care; no corporate chaplaincy organization has ever encountered a complaint regarding a spiritual matter.

How is the program funded?

A flat fee, paid in advance on a contractual bases. All Travel costs for chaplain visits are the responsibility of the Individual/Celebrity and/or their representatives.

In a litigation driven culture, is there a legal concern attached to a Chaplain Assistance Program?

No. TEIC’s chaplains are familiar with and work within the parameters of the White House Guidelines for Religion in the Federal Workplace (Click Here). Further, during more than 60 years of workplace chaplaincy history, no company offering a Chaplain Assistance Program, nor any chaplain agency, has been the target of litigation concerning chaplain care.

What are the benefits of outsourcing chaplaincy rather than hiring my own chaplain?

There are several benefits to outsourcing chaplain care. First, outsourcing is more cost effective than hiring someone full-time. Second, TEIC’s training and support network gives you not one, but dozens of trained, experienced chaplains.

What is the smallest and largest size organization TEIC is capable of serving?

Bands of all sizes, companies with as few as ten people and as many as ten thousand may use the services of TEIC. 

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